Frequently Asked Questions
Everything you need to know about shopping with Lane 201
How long will it take for my order to ship?
We process and ship orders Monday through Friday. Most orders are dispatched within 1-2 business days, and standard shipping typically takes 3-5 business days for delivery within the United States.
What is your return policy?
We accept returns for store credit only. Items must be returned within 30 days of the delivery date, unworn, unwashed, and with original tags attached. Please note that clearance and 'Final Sale' items cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location and the weight of your order.
How do I know what size to order?
Since we curate pieces from various designers, sizing can vary. We provide a general size chart on our website and include specific fit notes (e.g., 'runs small' or 'oversized fit') in the description of each product.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. Please double-check your shipping address and cart items before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. We also offer Afterpay for customers who wish to buy now and pay in installments.